Customer Success Manager

The Customer Success Manager, a mid-level position, ensures the satisfaction, retention and growth of our customer base. Our customers include K-12 education organizations, including school districts, state departments of education, charter management organizations and other public education stakeholders. The Customer Success Manager will support a portfolio of customers in using and adopting Hoonuit software by  … Continue reading

The Customer Success Manager, a mid-level position, ensures the satisfaction, retention and growth of our customer base. Our customers include K-12 education organizations, including school districts, state departments of education, charter management organizations and other public education stakeholders. The Customer Success Manager will support a portfolio of customers in using and adopting Hoonuit software by providing consultation and training, helping to solve customer issues, and ensuring customers realize the full potential of Hoonuit solutions. This is achieved through the development and execution of customized, ongoing implementation plans for each partner. They are expected to have a basic understanding of K-12 education. Ideally, they have a strong grasp of data, IT and strategy within a K-12 context.

 

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